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+3 votes
The DJ we hired did not perform well during the event. His laptop had malfunctions few times and he doesn't have some of the songs that we told them to play even though we already gave them the list the we want beforehand. It seems like he went there unprepared. My husband told me to just leave him a bad feedback but I still want a refund. Do you know any rules for this?
Location: Sacramento, ca


asked Aug 23, 2013 in Music by upsetbride
  
 

3 Answers

0 votes
Did you have a contract with him? Refer to that first, then speak with your DJ, if you DJ has any business ethic, you should be able to work something out. secondly, talk to a lawyer.


answered Aug 23, 2013 by jsabolent(expert)
0 votes
In all honestly, let's suppose he's been a DJ for 15 yrs. One bad review could leave him homeless, literally. Before you consider giving him a bad rap, see if you and he can come to an agreement like him giving you a 1st anniversary party for free. Maybe, just maybe he was having a bad day.


answered Sep 4, 2013 by anonymous
0 votes
Ok, I'll chime in on this. I've been a wedding Dj/MC for over 35 years. Your DJ should have had a comprehensive planner laying out the whole evnt from start to finish. Flow of event plus special song requests. We require this 2 weeks prior. It can always be amanded but I don't want to go in blind. So, with that said....songs should have been there.Second, Atrue professional should have back-up equipment at the ready and switch over at the first sign of trouble. I do not know what you paid for his service or what the background is but if you paid under the industry average of $1200 then he is most likely a hobbiest. If he has multiple years of experience and had done what he should...none of that should have happened. You should get something.

If one poor review sends him to the streets......he shouldn't be performing such an important event.


answered Jun 19, 2015 by anonymous